Sales Policy

Effective Date: December 6, 2024

At Conarati Energy, we are committed to providing high-quality energy products and services to our customers. By making a purchase through our website conaratienergy.com, you agree to the terms outlined in this Sales Policy. Please take the time to review these terms before completing your order.

1. Product Availability

We strive to ensure that the products listed on our website are available for purchase. However, product availability can change due to fluctuations in inventory, supplier stock, or other factors. If a product is out of stock or unavailable after you place an order, we will notify you promptly and offer a refund or suggest a similar product.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in US dollars and include applicable taxes unless stated otherwise. Prices are subject to change at any time without notice.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. All payment transactions are processed securely through our payment gateway.
  • Order Confirmation: After placing an order, you will receive an email confirmation with the details of your order, including the product(s) ordered, price, and estimated shipping date.

3. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated based on the delivery address and the weight of the items purchased. You will be informed of the total shipping cost before completing the checkout process.
  • Delivery Times: Delivery times may vary depending on your location. We typically process orders within 1-3 business days. You will receive tracking information once your order has shipped.
  • Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and send a replacement or issue a refund.

4. Returns and Exchanges

  • Eligibility for Returns: To be eligible for a return, the item must be unused, undamaged, and in the original packaging. Returns must be initiated within 30 days of the purchase date.
  • Return Process: To start a return, please contact our customer service team at info@conaratienergy.com. You will be provided with a return authorization number and instructions for returning the product.
  • Refunds: Once the returned item is received and inspected, a refund will be processed to your original payment method within 7-10 business days.

5. Warranty

  • Product Warranty: All products sold on our website come with a manufacturer’s warranty. The terms and conditions of the warranty may vary by product. Please refer to the product description or user manual for specific warranty details.

6. Contact Information

For any inquiries regarding our sales process, please contact us at: